Terms and conditions

Terms and Conditions

Welcome to LEGALLY. These Terms and Conditions explain the basic rules governing your use of this website and the services described on it. Please read them carefully before using the website or requesting a service.

By accessing this website, submitting an enquiry, or proceeding with a service, you agree to the terms applicable to that activity. Additional terms may apply to a specific service and will be communicated where relevant.

1. Website Use

You may use this website to learn about LEGALLY, review service information, and contact us regarding your requirements.

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, submit knowingly false information, or use the website for an unlawful purpose.

Website content may be updated, corrected, or removed as services and requirements change.

2. Scope of Services

The services available through LEGALLY are described on the relevant service pages. The scope of any engagement depends on the service selected, the information provided, and the terms confirmed before work begins.

Before proceeding, please clarify any questions about deliverables, required documents, fees, exclusions, and responsibilities.

A service enquiry does not automatically mean that LEGALLY has accepted an engagement. Work begins only after the applicable requirements and engagement arrangements have been confirmed.

3. Legal and Professional Services

Information on this website is general in nature and is not a substitute for advice from an appropriately qualified professional.

Where a matter requires legal advice, representation, certification, or another regulated professional service, it must be handled by a person authorised to provide that service under applicable law.

The role of LEGALLY and the role of any independent advocate, professional, or service provider involved in a matter should be understood before the engagement proceeds.

Nothing in these Terms authorises any person to act contrary to applicable law or professional conduct rules.

4. Fees and Payments

Applicable service fees, payment schedules, taxes, government charges, and third-party costs should be explained before the relevant engagement is confirmed.

Unless otherwise agreed in writing, clients are responsible for paying the charges applicable to the services they request.

Government fees, court fees, professional charges, and other external costs may be separate from LEGALLY's service fees. Any applicable payment instructions should be followed carefully.

If a payment issue arises, please contact us with the relevant transaction details. Avoid sending passwords, PINs, or other authentication credentials.

5. Documents and Client Responsibilities

Clients are responsible for providing accurate, complete, and genuine information and documents.

You should review the information submitted on your behalf, respond to requests for clarification, and notify us if any important details change.

Delays or additional work may arise where information is incomplete, documents require correction, or further requirements are raised by a relevant authority or professional.

LEGALLY may request clarification or decline to proceed where the information provided is insufficient or the requested activity cannot lawfully be undertaken.

6. Processing Times and Decisions

Processing times depend on the nature of the service, document completeness, the workload of the relevant authority, and other circumstances that may be outside our control.

Government departments, courts, regulators, and other competent bodies make decisions within their respective jurisdictions. The result of a submission depends on the applicable requirements and the facts of the matter.

Any estimated timeline should be understood in light of the information available when it is communicated.

7. Communication and Confidentiality

We aim to communicate relevant requirements, service updates, and next steps clearly.

Information provided during an engagement is handled in accordance with our Privacy Notice, applicable law, and any relevant professional or contractual confidentiality obligations.

Clients should use appropriate communication channels when sharing personal information or confidential documents.

8. Third-Party Services

A service may involve independent professionals, government portals, payment providers, technology providers, or other third parties.

Their services may be subject to separate terms, fees, processing times, and privacy practices. Where relevant, those arrangements should be reviewed before proceeding.

LEGALLY does not control decisions made by independent authorities or the operation of external websites.

9. Website Content and Intellectual Property

The information, branding, text, and other materials published on this website are provided for the purposes described on the website.

Unless permitted by law or authorised by the relevant rights holder, you must not reproduce, republish, distribute, or commercially exploit website materials without permission.

You may not present website content in a misleading way or suggest an affiliation or authorisation that does not exist.

10. Limitation of Responsibility

To the extent permitted by applicable law, LEGALLY is not responsible for delays or decisions attributable to independent authorities, third-party service providers, incomplete client information, or circumstances outside its reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

The specific responsibilities applicable to a service depend on the agreed scope, relevant terms, and applicable law.

11. Suspension or Termination

We may suspend or decline a service where necessary to comply with applicable law, address security concerns, resolve material payment issues, or respond to inaccurate or insufficient information.

Where appropriate, we will communicate the relevant reason and any available next steps, subject to legal and operational requirements.

Any fees or refunds arising from cancellation will be handled in accordance with the applicable Refund and Cancellation Policy and the terms agreed for the service.

12. Privacy

Our collection and use of personal information are described in the Privacy Notice published on this website.

Please review that notice to understand how information may be collected, used, stored, and shared in connection with website use and requested services.

13. Changes to These Terms

We may update these Terms when our services, website practices, or applicable requirements change.

The updated version will be published on this page. Where appropriate, an update date will be provided.

Continued use of the website after an update is subject to applicable law and any consent or notice requirements relevant to the change.

14. Governing Law and Disputes

These Terms are subject to the laws applicable to the relevant engagement and the parties involved.

Any dispute will be addressed in accordance with applicable law and any valid dispute-resolution terms agreed for the particular service. Nothing in this section removes rights or protections that cannot lawfully be excluded.

The appropriate jurisdiction should be confirmed based on the actual business entity, its place of operation, and applicable legal requirements.

15. Contact

If you have questions about these Terms, a service description, payment arrangements, or an existing engagement, please contact LEGALLY using the contact details published on this website.